What am I eligible for?
You can use our self-assessment to see what you might be eligible for. To begin the self-assessment process, click here. We will not be able to give you a final answer until after you apply. If you wish to bypass the self-assessment and apply now, click here to begin your application process.
How long will this take?
The self-assessment takes only a few minutes. It will take you about 15 minutes if you want to fill out the online application.
What will I need to provide?
During the application process, you will receive a page that provides information on documents that may be needed. It will also allow you to upload these documents. If you do not choose to upload them electronically during the application process, you may also fax them to 1-800-498-1255 for Family Medical programs or 1-844-264-6285 for Elderly & Disabled programs.
You may also mail them to KanCare Clearinghouse – P.O. Box 3599, Topeka, KS 66601.
Below is a list of items that we might need:
• Employment and Income information
• Last Year’s tax return (if self-employed)
• *Medical Expenses
• *Property/Assets
• *Shelter Expenses
Items marked with an asterisk (*) are only needed if you are applying for an individual who is aged, blind, disabled, or receiving Medicare.
When will I hear from someone?
Within a few days you may be asked to send documents. The sooner you can provide these, the sooner a decision can be made. If you have not heard from us within 45 days, please call us at 1-800-792-4884.
How long will it be before my application is processed?
Applications should not take longer than 45 days to process. In most cases you should hear from us much sooner than that.
How do I find out the status of my application?
You can use the link on the home page that reads 'Check the status of my application'. This link will not be visible until you sign in. If you have not heard from us within 45 days, please call us at 800-792-4884.
My application was denied, and I think an error was made. How do I get this fixed?
In many cases if you contact us and let us know that you feel an error was made, we can review the processing of your application. If any errors are found, they will be corrected. Please call 1-800-792-4884
If you are dissatisfied with experience or outcome of application, you can file a grievance also by calling the number above.
How do I file an appeal?
If a re-determination has been done on your case and you continue to think that the outcome should have been something different you can File an Appeal.
You can call 1-800-792-4884 to file an Appeal.
You can submit your request for an appeal in writing and send it to:
Office of Administrative Hearings
1020 S. Kansas Ave.
Topeka, KS 66612.
The fax number is 785-296-4848.
